Frequently Asked Questions
You can choose from many professional, strong, capable suppliers who are committed to serving customers.
We feel like we are one of them.
Rather than listing all the reasons why we think you should choose us, we think it is better to ask our existing customers why they choose and decide to work with us for a long time. Many customers also weighed the pros and cons and finally chose us, not because of their strong financial resources, but because between price and quality, they firmly chose the latter.
Our factory has encountered similar problems three times, all due to force majeure. For example, the epidemic in 2021 caused our factory to stop production for 15 days. However, we did not evade our responsibilities. After communicating with the customer, we made the best compensation for the customer and borne the shipping costs caused by the delay. The customer also recognized us more and continued to cooperate with us for a long time.
If the product quality or other problems are caused by our factory, we will confirm the problem with the customer as soon as possible and the losses caused. We will solve the problem from the customer's perspective and make up for the customer's losses to make the most beneficial solution for the customer. Of course, we have not encountered this problem yet, because before each shipment, our QC staff will carefully check the customer's goods to ensure that there are no problems.
I am afraid we cannot reveal their names because they require privacy and have signed a confidentiality agreement with us.
We have a duty of care to our clients to prevent any risk of harm.
If we can work together, we will also keep all your information safe.
Thank you for your understanding.
We can certainly discuss specific numbers, but let's make sure we are on the same page about whether this solution is right for your needs.
We do have some discount programs. This is to facilitate our potential customers to better develop their local market.
You deserve the highest quality contract terms and packaging services every time.
During the production process, you can monitor our every production process and raw material testing at any time through video or other methods. We have a dedicated laboratory to do quality inspections for your products. Ensure that our products can meet ISO-9001 and FDA standards.
You can pay by L/C, D/A, D/P, T/T, WESTERN UNION, PAYPAL or BANK